Last Updated: July 24, 2025
Welcome to RaketMo! These Terms and Conditions (“Agreement”) govern your use of the RaketMo platform, operated by RaketMo, Inc., a California corporation. RaketMo is a platform that connects individuals seeking task-based services (“Clients”) with independent service providers (“Taskers”). RaketMo does not employ Taskers and is not a party to any agreement between Clients and Taskers.
By using RaketMo, you agree to be legally bound by this Agreement, including our Privacy Policy, Community Guidelines, and any other policies incorporated by reference. If you do not agree with any part of these terms, you may not use the Platform.
1.1 RaketMo provides an online marketplace where Clients can post service requests (“Tasks”) and Taskers can offer to perform them.
1.2 RaketMo does not supervise, direct, or control any Tasker or their performance.
1.3 RaketMo does not guarantee the quality, legality, or safety of services provided by Taskers.
2.1 You must be at least 18 years old and legally capable of entering into a binding agreement.
2.2 You are responsible for maintaining the confidentiality of your account and for all activity that occurs under your login.
3.1 Clients are responsible for clearly describing tasks, budgets, and deadlines.
3.2 Taskers are responsible for completing tasks safely, legally, and as agreed.
3.3 All users agree not to:
Use the Platform for illegal or harmful purposes;
Misrepresent themselves or their capabilities;
Circumvent the Platform to avoid paying fees or to complete transactions off-platform.
4.1 Posting a task on RaketMo is free of charge.
4.2 Payments are processed through our secure third-party provider (e.g., Stripe).
4.3 RaketMo may charge a service fee on completed transactions, deducted from the Tasker’s payout.
4.4 Payments are released only when tasks are confirmed as complete by the Client.
5.1 RaketMo is not liable for any disputes between users.
5.2 RaketMo may, at its discretion, assist in dispute resolution but is not obligated to do so.
5.3 Before initiating arbitration or litigation, users must first send written notice to RaketMo and attempt to resolve the dispute informally within thirty (30) days.
6.1 The Platform and all services are provided “as is” without warranties of any kind.
6.2 We do not guarantee:
The availability of Taskers or Clients;
The quality, safety, or legality of services;
That the Platform will be error-free or uninterrupted.
7.1 To the maximum extent allowed by law, RaketMo and its owners, affiliates, and employees will not be liable for:
Any direct, indirect, incidental, or consequential damages;
Loss of income, reputation, or data;
Personal injury or property damage caused by services booked through the Platform.
7.2 Use of the Platform is at your own risk.
7.3 RaketMo is not responsible for verifying the mental, psychological, or criminal background of any user, including Clients and Taskers. You acknowledge that there may be risks in interacting with individuals through the Platform, including the risk of harm from individuals who may be mentally unstable or have a criminal history. By using the Platform, you assume these risks.
8.1 Clients agree to defend, indemnify, and hold harmless RaketMo, its owners, directors, officers, employees, and agents from any claims, damages, losses, and expenses (including legal fees) arising from their use of the Platform, posted content, violation of laws, or interaction with Taskers.
8.2 Taskers agree to defend, indemnify, and hold harmless RaketMo, its owners, directors, officers, employees, and agents from any claims, damages, losses, and expenses (including legal fees) arising from their services, interactions with Clients, performance, or breach of contract.
9.1 RaketMo offers an optional background check service for Taskers through Checkr, a third-party provider.
9.2 Participation in a background check is entirely voluntary and not required to use the Platform.
9.3 Taskers who choose to undergo a background check may receive a verification badge, visible to Clients.
9.4 RaketMo does not guarantee the accuracy, completeness, or currency of background check information and is not responsible for decisions made based on such data.
10.1 RaketMo reserves the right to suspend or terminate your access to the Platform at our sole discretion, without notice, for any reason, including violation of these Terms.
10.2 Termination does not affect accrued obligations or existing Task Contracts.
11.1 RaketMo may update these Terms from time to time.
11.2 Continued use of the Platform after changes means you accept the new terms.
12.1 These Terms are governed by the laws of the State of California.
12.2 Any disputes must be brought in the courts of Los Angeles County, California.
13.1 You understand and agree that using the Platform involves certain inherent risks, including interactions with other users. You voluntarily assume all such risks.
14.1 You agree to resolve any disputes with RaketMo individually and waive your right to participate in any class or collective action.
15.1 RaketMo shall not be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to natural disasters, pandemics, labor strikes, war, or government action.
16.1 RaketMo uses third-party services such as Stripe and Checkr to provide platform features. RaketMo is not responsible for the actions, errors, or performance of these third parties.
17.1 You grant RaketMo a license to use, display, and store your content (e.g., reviews, messages) to operate and improve the Platform.
17.2 RaketMo reserves the right to monitor user communications for trust and safety purposes.
18.1 If a Task requires a Tasker to enter a Client’s property, both parties acknowledge that RaketMo is not responsible for any access issues, damages, or incidents that occur on-site.
20.1 For certain categories of services, RaketMo may require proof of professional licensing, certification, or insurance before permitting Taskers to participate in relevant task categories.
20.2 Failure to maintain or provide requested documentation may result in account restriction or suspension.
20.3 RaketMo does not guarantee the validity, completeness, or accuracy of submitted licenses or insurance documents. Users acknowledge that RaketMo is not liable if a user provides false, expired, or misleading licensing or insurance information.
join the waitlist to be first in line!
Connect with reliable local taskers or start earning by bidding on real jobs. Experience live bidding, smooth communication, and fast results — all in one app.
Legal Information
Stay In The Loop